Terms & Conditions

1. About the Platform

Promptly is a digital content marketplace where users can browse, purchase, and unlock digital content through the platform.

2. Eligibility

By using Promptly, you confirm that:

• you are at least 18 years old;
• you have the legal capacity to enter into a binding agreement; and
• you will use the platform in compliance with applicable laws and these Terms & Conditions.

3. User Accounts

To access certain features of the platform, users may be required to create an account.

You are responsible for:

• keeping your login details secure;
• ensuring the information you provide is accurate and up to date; and
• all activity that takes place under your account.

Promptly reserves the right to suspend, restrict, or remove accounts where necessary for security, policy, operational, or legal reasons.

4. Purchases and Access

When you purchase content on Promptly, you are purchasing access to digital content made available through the platform.

Access is granted digitally through your account after payment is successfully completed.

5. Payments

All prices displayed on the platform are shown in the applicable currency at checkout.

By making a purchase, you agree to pay the amount shown for the selected content.

Promptly reserves the right to update pricing, remove content, or modify offerings at any time.

6. Content Access and Use

Purchased content is made available for personal access through the platform only.

Unless explicitly authorised by the creator or platform, you may not:

• copy;
• reproduce;
• redistribute;
• resell;
• publish;
• share; or
• commercially exploit purchased content.

Any unauthorised use of platform content may result in account suspension or removal.

7. Creator Content

Creators are responsible for the content they upload and publish through the platform.

By uploading content, creators confirm that they own the content or have the necessary legal rights to publish, distribute, and make it available through the platform.

Promptly reserves the right to review, restrict, remove, or disable access to content where necessary for policy, legal, security, operational, or platform integrity reasons.

8. Prohibited Use

Users and creators may not use Promptly to:

• violate any applicable law or regulation;
• infringe intellectual property, privacy, or other rights;
• engage in fraud, impersonation, misleading conduct, or abuse;
• interfere with platform security or functionality; or
• attempt to bypass platform systems, policies, or payment processes.

Promptly reserves the right to take action where prohibited conduct is identified.

9. Platform Availability

We aim to keep the platform available and functioning properly, but we do not guarantee uninterrupted access at all times.

Promptly may update, modify, suspend, or remove features, content, or access where necessary for maintenance, security, operational, or legal reasons.

10. Account Suspension or Termination

Promptly may suspend, restrict, or terminate access to the platform, content, or accounts where necessary, including where:

• these Terms & Conditions are breached;
• platform rules are violated;
• payment issues or disputes arise; or
• security or misuse concerns are identified.

11. Intellectual Property

The Promptly platform, branding, design, and site content are protected by applicable intellectual property rights.

All creator content remains subject to the rights of the relevant creator or rights holder.

Nothing in these Terms & Conditions transfers ownership of intellectual property unless explicitly stated.

12. Limitation of Liability

To the fullest extent permitted by law, Promptly shall not be liable for any indirect, incidental, consequential, or special losses arising out of or connected with use of the platform.

Nothing in these Terms & Conditions excludes liability that cannot lawfully be excluded.

13. Other Policies

Your use of the platform is also subject to our:

• Privacy Policy
• Refund Policy
• Creator Rules

14. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any updates will be posted on this page with the revised effective date. Continued use of the platform after updates are posted constitutes acceptance of the revised Terms.

15. Contact

If you have any questions about these Terms & Conditions, please contact:

support@dixinstant.com