Platform standards for creators, content, and account conduct on Promptly
Promptly is a digital content marketplace. Creators may only upload and sell lawful digital content through the platform. By using Promptly as a creator, you agree to follow the rules below and understand that we may review, restrict, remove, or suspend content or accounts where necessary.
Creators may upload and sell original digital content that they own or have full legal rights to distribute. This may include photography, videography, editorial content, tutorials, behind-the-scenes media, lifestyle content, and other lawful creator-made digital goods.
You must own the content you upload or have full legal permission to publish, distribute, and sell it. Content that infringes copyright, trademark, privacy, or other legal rights is not allowed.
The following content is not allowed on Promptly: - illegal content - stolen, copied, or unlicensed content - fraudulent or misleading content - impersonation or deceptive identity use - content that violates another person's privacy or rights - hateful, threatening, abusive, or violent content - content created or listed for the purpose of misleading customers - any content that attempts to bypass platform rules or payment systems
The following conduct is not allowed on Promptly: - using the platform for anything other than digital content access and distribution - offering arrangements outside the platform in connection with paid content - directing users to bypass the platform's systems or payment flow - attempting to exchange personal contact details for paid transactions outside the platform - fraud, chargeback abuse, impersonation, harassment, or deceptive conduct - misuse of the platform in any way that creates legal, security, or trust risks
Promptly is a digital content marketplace only. Purchases made through the platform are for access to digital content only.
Promptly reserves the right to review, restrict, remove, or suspend content, creator accounts, or platform access where necessary to protect users, enforce platform rules, respond to complaints, or meet legal and operational requirements.
If you need to report content, raise a concern, or contact the platform regarding creator conduct, please email support@dixinstant.com.